Evolving technologies from a futurist view
- 19th November 2024
- 100 Liverpool Street, London
What is Cavell Enterprise Forum?
The Cavell Enterprise Forum brings together private and public sector organisations for an afternoon of keynotes and open discussions about the impacts of new and emerging technologies on our organisations, as we collectively navigate our future transformations.
The Forum is co-hosted by Cavell and Adventa. In this first half-day event, we’ll provide an in depth view of how AI can revolutionise customer experience through personalised interactions, predictive analytics, and efficient service delivery.
Cavell Enterprise Forum is for senior IT and technology leaders who want to better understand and forecast the impact of evolving technologies and identify opportunities in how these can revolutionise CX.
Speakers
Speakers
SPONSOR
Exclusively sponsored by
BRONZE SPONSORS
Agenda
The Future of Us
Speaker:
Ant Morse - Founder, Adventa
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A futurist view of how evolving technologies such as AI and Spatial Computing will transform our lives, society, and the wider economy. Exploring how AI technologies will likely evolve the CX space in the future and addressing the question: How do we adapt to changing landscapes and evolving customer expectations while staying relevant as organizations and individuals?
Current Landscape & Latest Enhances in CX AI Tech
Speaker:
Finbarr Begley - Senior Analyst
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A statistical view of the current landscape, customer sentiment and opportunity. Then exploring the latest AI-driven tools and strategies that are enhancing customer satisfaction and loyalty, streamlining operations, and providing valuable insights into customer behaviour
EU AI Act
Speaker:
Katherine Douse - Associate Director, Osborne Clark
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A deep dive into the implications of the Act and consider its impacts on AI deployment and compliance strategies within our organisations
How AI is impacting customers, agents and organisations to deliver modern CX
Speaker:
Ben Neo - Head of CX EMEA, Zoom
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Showcasing how AI is already transforming customer experiences
The Opportunity
Speakers:
Ant Morse - Founder, Adventa
Matt Townend - Managing Director, Cavell
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Exploring how AI can further transform CX, creating more meaningful and effective engagements with customers
Join us this June for an opportunity to expand your business, gain knowledge and meet top-tier professionals. Discover investment opportunities in the growing industry and connect with the financial community.
Why attend?
TICKETS
Book tickets
Enterprise Admission
£300
plus VAT
This ticket type is Enterprises only.
- Private sector organisations
- Public sector organisations
Vendor Admission
£1000
plus VAT
This ticket type is for technology vendors only.
- Technology vendors
- Communication providers
2023 Speakers
Contact events@cavell.com if you’d like to speak at this years event on 4th June, 2024.
VENUE
Storey Club
- 100 Liverpool Street, London, EC2M 2AU
- 020 7467 3451
Storey Club is a place just for British Land and Storey customers.
Each Storey Club has its own distinct character. Storey Club Broadgate offers a more formal, futuristic feel, in the heart of the City.
