Celebrating 10 Years, Defining What's Next
- 12 March 2025
- 22 Bishopsgate, London


What is Cavell Summit Europe?
Returning for its 10th anniversary, Cavell Summit Europe is the leading event for providers in the communications industry to gain the latest knowledge and insights within the UCaaS and CCaaS landscape.
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The 1-day event consists of keynotes, panels, networking opportunities, and roundtable discussions, led by Cavell’s analyst and research team who will be sharing their latest insights on the market. This event is for telcos, service providers, MSPs and vendors who are looking to gain a greater understanding of the market and opportunities to maximise growth in the future.
What is Cavell CX Summit?
We’re excited to be introducing our new CX Summit which takes place in the afternoon of the event on a dedicated floor. Cavell will explore the latest trends in the CX space, revealing what enterprises really want from the CX industry. Expect to hear the latest trends in the space from automation to the changing nature of what it means to be a CX agent, and how all these changes are impacting metrics and margins in the industry. Â
In this afternoon event, Cavell will bring together industry leaders from across the CX industry to network, learn and discuss the latest trends in the industry. With a large service provider industry, and strong vendor relationships, Cavell’s CX summit will provide a great forum for networking and insights.

Event Schedule
Join us for a day of insights, knowledge sharing and networking opportunities.
Speakers
More speakers every week!

Brian Beutler
Founder & CEO, Alianza

John Bell
CPO, Bandwidth

Daan De Wever
Group CEO, Dstny

Oli Lifely
Head of Sales, Luware

Andy Gibson
CPO, PingCo

Andrew Belshaw
CEO, Gamma

Claire Smith
CEO, Enconvo UK

Steve Blood
VP of Marketing Intelligence, Five9

Samatha Haylor
Managing Director, Daktela

Richard Bassett
VP of Digital, AI & Analytics, NICE

Samuel Wilson
CEO, 8×8

Bertrand Pourcelot
CEO, Enreach for Service Providers

Natalie Strange
Managing Director, RPS Telecom

John Tucker
VP, Product Management, Intermedia

Jon Zoltie
Contact Centre Subject Matter Expert, AudioCodes

Dag Peak

Reineke Beijdorff-Ackema
CMO, Enreach

Markus Hendrich
CEO, ecotel

Lauren Knight
Senior Account Director, Vorboss

Gerben Hoogwerff Kroon
CEO & Founder, Roger365

Edward Winfield
Director Global Partnerships, Content Guru

Rufus Grig
CTO, Kerv

Kimberley Ramsey
Global Sales Director, TigerTMS

David Paulding
VP International, Nextiva

Mike Mills
Business Director, Gamma

Fiona Kearns

Daryl Pile

Steve Harris
CEO, CloudClevr

Brian Leppler
CEO, Critico

Simon Blackwell
CMO, Nebula

Ant Morse

Trevor Lovelock
CEO, COTU

Katie Kemshall
Head of Public Sector for UC, Charterhouse Group

Paul Hughes
Head of Major Global Deals, Mitel

Simon Peters
Managing Director, CallCabinet

Mark Herbert
Chief Partner Evangelist, Dstny

Chris Angus
VP Contact Centre Engagement, 8×8

Alex Penfound

Steve Murray
Line of Business Director, IP Integration

Steve Murray
Line of Business Director, IP Integration
Why attend?
Network through our partner app, Whova
EXPLORE the agenda, even without Wi-Fi and keep up-to-date with event announcements
CONNECT with attendees and new prospects by exploring attendee profiles and sending out private messages
PARTICIPATE in event activities through session likes, comments, ratings, live polling and more

Book your Tickets
Most Popular!
Service Provider (Bundle)
£280
+VATÂ
- Access Cavell Summit Europe
- Access CX Summit
- Save 20% when you buy 2 or more tickets!
- This includes a communications provider traditionally offering telephone and similar services.
- Service Providers
- Channel Partners
- MSP's
Service Provider (Individual)
£350
+VAT
- Access Cavell Summit Europe
- Access CX Summit
- This includes a communications provider traditionally offering telephone and similar services.
- Service Providers
- Channel Partners
- MSP's
Service Provider (Afternoon Pass)
£250
+VAT
- Access CX Summit
- Access afternoon sessions
- This includes a communications provider traditionally offering telephone and similar services.
- Service Providers
- Channel Partners
- MSP's
Non-Service Provider
£1250
+VAT
- Access Cavell Summit Europe
- Access CX Summit
- This includes a company that develops, manufactures, or owns the technology being sold.
- Vendors
- Investors
- Press
Event schedule

Join us for 1 day of insights and networking opportunities.
View full event schedule
Stay tuned for updates!
Convene at 22 Bishopsgate
- 22 Bishopsgate, London EC2N 4BQ
- +1 888-730-7307
Nestled in the vibrant centre of London, Convene at 22 Bishopsgate, renowned as one of the city’s tallest structures, will serve as the venue for Cavell Summit Europe 2025.
This recently space offers an unparalleled event experience featuring the latest built-in equipment and the finest food.
Clayton Hotel London Wall
Elevate your event experience at the Clayton Hotel London Wall —a luxurious haven in the heart of London. From elegant rooms to impeccable service, Clayton Hotel ensure your occasion is seamlessly executed with sophistication and style.
Priced at £345 per night, vacancy is limited, so make your reservation by contacting res.londonwall@claytonhotels.com with the subject line “Cavell Summit Europe 24”.
Frequently Asked Questions
Smart business
The venue – 22 Bishopsgate – can be accessed via QR code. This is typically sent to attendees one day before the event.
Attendees can prepare for the event by making the most of our partner event app, Whova.Â
You can use it to personalise your agenda, network ahead of the event and navigate the venue.
Keep up to date with emails from the Cavell team to stay informed about event developments.
Make sure to read the events agenda to get a better idea of what to expect from the day.
All guests will be added to the Whova event system as soon as they purchase a ticket. Please ensure that you sign up with the same email. If prompted, the invitation code is CAVELLEU25.
Please click here to find out more about events sponsorship.