RESEARCH
Cloud Communications Market research
Gain unrivalled knowledge and insight on the opportunities and trends within the cloud communications market to help inform your key strategies.Â
Years in business
Service and technology providers tracked
Markets covered across Europe and the USA
Table of Contents
- Executive summary
- Key Headlines
- Market data
- Market context
- Market penetration
- 2024 growth
- 2025 forecast
- Market maturity
- Long-term forecast
- Top 10 provider market share
- Competitive landscape and threat perception
- Microsoft Teams Telephony
- Go-to-market exploration
- Provider type mapping
- Channel data
- Routes to market
- Vertical focus
- Global expansion
- Pricing and revenue
- Core ARPU
- Market revenue
- Value-added services
- Pricing plans
- Market trends
- Intelligent workplace
- Customer experience and contact centre
- Artificial intelligence
- Security
- Demand for hybrid
- Environmental, sustainability, and governance (ESG)
- Appendixes
- About Cavell
- Research methodology
- Definitions and terminology
About Cloud Comms Market research
Cavell’s research covers 12 key markets across Europe and the USA to help providers and vendors truly understand how the cloud comms market is developing. Our Cloud Comms Market research provides laser focus on the cloud communications market, delivering unmatched insight into how the new communications markets have evolved and what will impact them in the future.Â
Our reports help providers to build or update business plans, determine and explain your market position and that of the competition, understand product trends, explore new geographic markets and give you the insight to support your growth and success in the future.
- Austria
- Belgium
- France
- Germany
- Ireland
- Italy
- Netherlands
- Portugal
- Spain
- Switzerland
- UK
- USA
Our methodology
Cavell has been conducting research for over 15 years on the cloud communications market and by tracking over 325 cloud communication service providers and technology vendors across Europe and the USA twice a year and working closely with some of the largest and most successful providers in the market, Cavell’s insight into the dynamics of the European communications market is unparalleled.
Combined with service provider interviews, desktop research, vendor verification, and our bespoke consulting projects, Cavell has an unprecedented vision of what is happening in each individual market, both from a qualitative and quantitative perspective, enabling us to give you the best insight and ideas to make decisions.
